Instagram DM automation · Managed

Turn your Instagram DMs into booked, paid customers.

Every DM answered in your brand voice within seconds — qualified, booked, deposit taken — set up and tuned to your account by our team. It’s a managed add-on, not part of the self-serve free trial.

21×: more likely to convert when you reply within 5 minutes vs. 30.
78%: of customers buy from the business that responds first.
24/7: coverage — every DM answered, even while you sleep.

What it does in your DMs

Answers every DM in seconds, 24/7

In your brand voice — weekends, 2am, mid-rush. No follower waits and no lead cools off.

Knows your prices & offers

Pulls from your catalog to handle “how much?”, your hours, and “do you do X?” — it never makes one up.

Qualifies every conversation

Reads intent and asks the right follow-ups, so it knows who’s ready to book and who’s just browsing.

Books appointments in the chat

Offers real open times, confirms the slot, and adds it to your calendar — no link ping-pong.

Takes the deposit on the spot

Drops your payment or deposit link the moment they say yes, so interest turns into money before it cools.

Follows up the quiet ones

Nudges followers who went silent until they book or opt out — politely, in your voice.

Feeds the same CRM as email

Every DM lead is scored and tracked in one pipeline, right alongside your email leads.

Hands off when it matters

Routes a big opportunity or an upset customer straight to you, with the full thread and context.

Official Instagram Messaging API

Built on Instagram’s professional-account channel Meta makes for business replies — not a risky workaround.

You stay in control

Approval mode, per-conversation pause, and a full log of every message sent on your behalf.

How we set it up

Connect

We connect your Instagram professional account through Meta’s official login — no passwords shared.

Train

We train ReplyOP on your offers, prices, and brand voice from a few examples you provide.

Tune & launch

We set the autopilot rules with you, watch the first conversations, and stay on to support you as you grow.

Rolling out the email tool across a team?

We do Enterprise too — unlimited connected inboxes, SSO (Okta, Google Workspace, Entra ID), a written DPA & SLA, and a named contact. Pick “Email tool for a team / Enterprise” in the form. Just need it for yourself? Start the email tool free →