Everything ReplyOP does
Every feature, in one place.
ReplyOP replies in your voice across email and Instagram DMs, books the meeting, sends the payment link, scores the lead into a CRM, and keeps you in control the whole time. Here’s the full list — organized by what you’ll actually use it for.
The email tool
An AI that writes like you
Because it learned from you — and it actually knows your business.
Most “AI email” tools help you write faster. ReplyOP writes the first draft for you. The moment a message lands it reads the whole thread, works out what the person is actually asking, and produces a complete, ready-to-send reply in your voice — before you ever open the email. You stop starting from a blank box and start from a finished draft you can send or tweak.
Full breakdownDrafts every reply in your exact voice
Paste a few emails you’ve actually sent and ReplyOP picks up your tone, length, and sign-off — so replies are written to read like you typed them, not like a template.
Knows your business cold
Answers from your real prices, offers, and docs, pulled from your catalog — working from facts you’ve given it instead of guessing, with every draft yours to approve.
Reads the intent on every message
Tells a price question from a booking request from a “just looking,” and replies accordingly — pulling out the question, contact details, and next step.
Works with any email inbox
Gmail and Outlook connect in one click; Yahoo, iCloud, Proton, and any IMAP inbox connect with an app password. ReplyOP only ever touches the conversations your customers send you.
Streaming drafts
Tokens appear as the AI writes them — no “loading…” spinner. You read the reply as it forms, then send it or tweak it.
Always yours to edit
Every draft waits for you. A rich-text composer with bold, links, lists, and your real signature — not plaintext.
Trained across industries
Agencies, coaches, real estate, med-spas, ecommerce, consultants — it has seen the conversations your business actually has.
API access included
A read/write REST API and webhooks ship with the email tool — pull your replies, leads, and analytics into your own app, or build on top of ReplyOP.
The Instagram tool · managed
Instagram DMs, answered 24/7
A managed add-on our team sets up and tunes to your account — not part of the free trial.
Your followers don’t wait. The “how much?” DM at 9pm often books with whoever answers first, and by morning that customer may be gone. ReplyOP answers Instagram DMs in your brand voice within seconds — day or night — then qualifies the conversation, books the appointment, and can send a deposit link, all inside the chat.
Full breakdownAuto-replies to every DM in seconds
In your brand voice, around the clock — weekends, 2am, mid-rush. No follower waits and no lead goes cold.
Answers questions & shares prices
Pulls from your catalog to handle “how much?”, your hours, and “do you do X?” — working from your real offers rather than guessing at a price or service.
Qualifies every conversation
Reads intent and asks the right follow-ups, so it knows who’s ready to book and who’s just browsing.
Books appointments in the chat
Offers real open times, confirms the slot, and adds it to your calendar — all inside the DM, no link ping-pong.
Takes the deposit on the spot
Drops your payment or deposit link the moment they say yes, so interest turns into money before it cools off.
Hands off when it matters
Routes a big opportunity or an upset customer straight to you, with the full thread and context.
Official Messaging API, set up for you
Built on Instagram’s professional-account channel. Our team connects, trains, and tunes it — then supports you as you grow.
Booking & payments
It books the meeting and gets you paid
From “are you free Thursday?” to a confirmed, paid appointment — without you in the loop.
The fastest way to lose a warm lead is a scheduling link and a round of “what times work for you?” ReplyOP skips it. When an inbound mentions scheduling, it reads your connected calendar, picks real open windows, and writes them straight into the reply. Your prospect picks one and the invite goes out.
Full breakdownAuto-books on your real calendar
When someone asks for a time, ReplyOP checks your Google or Outlook calendar, books a slot that fits, and sends the invite.
Proposes times that actually work
Respects your working hours, busy blocks, and existing meetings — so it sticks to times that fit the calendar it’s connected to.
A calendar that works on day one
No external calendar required. Booked meetings show up here, with a one-click ICS feed to your phone.
Recurring busy blocks
Mark lunch, school pickup, or focus time once, and ReplyOP keeps those windows off the table.
Sends the payment link automatically
When a deal locks, it drops your checkout or deposit link from your catalog right into the reply — no chasing.
Sensitive-payment guardrails
Won’t auto-send wire details or sensitive payment info without your explicit, manual approval.
Lead intelligence & CRM
Knows who’s hot — and tracks them for you
A CRM that fills itself in from the conversations you’re already having.
A CRM only helps if it’s up to date, and keeping one current by hand is the work nobody does. ReplyOP fills it in for you. Every contact is read, scored, and tagged from what people actually say — and moves across your pipeline as the conversation progresses.
Full breakdownLead temperature scoring
Every contact is scored 0–100 and banded automatically from engagement signals like recency, replies, and intent strength.
“Why is this hot?” evidence
The AI shows the exact phrases that drove the score, so you can verify before you act.
Auto-tags every contact
Lead type and stage set from what people actually say, with confidence that grows as you exchange more messages.
A visual pipeline
New, working, negotiating, won, lost — drag or tap cards across stages, with a live revenue forecast on top.
A hot-leads view
Your most promising leads ranked by signal strength, each with a one-tap “reply now.”
One-click contact import
Paste a CSV or CRM export and ReplyOP de-dupes, tags, and files everyone in seconds.
Manual override, always
Disagree with the AI? One click corrects a score or a tag — and it sticks.
Autopilot
Hands-off when you want it, controlled when you need it
Off, partial, or full — you set the rules, and you’re always in charge.
Automation is only useful if you trust it, so ReplyOP’s autopilot is a dial, not a switch. Off, draft-for-me, auto-send-when-confident, or full autopilot — you choose how much it handles, and you can change it any time.
Full breakdownFour autopilot modes
Off, draft-for-me, auto-send when confident, or full autopilot. Pick what you’re comfortable with and change it anytime.
A confidence bar you set
Auto-send only the replies the AI is sure about; anything borderline waits for your one-tap approval.
Time-window autopilot
“Only auto-send between 6pm and 8am,” so it handles after-hours leads while you sleep — or 9–5 only, your call.
Scope filters
All messages, new threads only, tagged contacts only, or fully manual. Autopilot touches exactly what you let it.
Per-contact pause
Mid-negotiation or a sensitive deal? Pause autopilot for one contact without turning it off everywhere.
Follow-ups that know when to stop
Multi-step nudges that pause the instant someone replies. Set them once; they run on their own.
An autopilot brake
Slows down automatically if reply rates dip — helping protect your sender reputation.
A full audit trail
Every auto-send is marked and every hold is logged with the reason. Nothing happens off the record.
Safety & guardrails
Built to keep the AI on-script
The reason you can actually trust it to send on your behalf.
Letting an AI send email in your name is only reasonable if there are guardrails. So ReplyOP checks every outgoing reply — even the ones you wrote yourself — against your rules before it can leave the building.
Full breakdownA safety check before every send
Each reply is scanned against your guardrails — even ones you wrote yourself — before it can go out.
Custom guardrails
Tell it the things it should never say or promise. It flags anything that crosses the line for your review.
Injection-resistant confidence scoring
A deterministic check designed to resist manipulation from a malicious message hidden inside an email or a DM.
Citation grounding
Replies are tied to evidence in the actual thread, to cut down on hallucinated prices, dates, or details.
Voice-profile sanitizer
Strips prompt-injection attempts out of your training samples, to stop a poisoned writing sample from hijacking your AI.
Your data stays yours
We never sell it, never train shared AI on it, and you can disconnect every account in one click.
Analytics & insights
See what it’s driving
Your numbers, without opening a spreadsheet.
You can’t tell if a tool is working from a feeling. ReplyOP puts the numbers in one place: replies sent, meetings booked, reply rate, estimated hours saved, and revenue influenced — without opening a spreadsheet.
Full breakdownA performance dashboard
Replies sent, meetings booked, reply rate, hours saved, and revenue influenced — all at a glance.
Trends vs last period
Every number comes with a direction, so you see “↑33% vs last month,” not a flat figure.
Open & click tracking
Optional. See which emails actually got opened and which links got clicked.
Actionable insights
“What’s getting the most replies?” and “Who should I follow up with right now?” — not vanity metrics.
Activity over time
A clean view of your conversation volume across email and DMs over the last 30 days.
Teams & developers
One platform for your whole operation
Connect more inboxes, bring your team, or build ReplyOP into your own product.
ReplyOP isn’t a single-inbox toy — it’s a platform your whole operation can run on. Connect more than one inbox, bring your team in under one consistent voice, or build ReplyOP into your own product with a full API.
Full breakdownMultiple inboxes & accounts
Run more than one inbox — and your whole team — from one place, all replying in one consistent voice.
Single sign-on
SSO for your whole team on a team plan. Talk to us and we’ll set it up.
A white-label API
Included with the email tool — API keys (read or read-write) and webhooks to pull ReplyOP’s analytics and controls into your own systems.
An embeddable dashboard
Drop a white-labeled ReplyOP dashboard straight into your own product or client portal.
A templates library
Build reusable answers for the questions you get daily, then let the AI personalize them per conversation.
Smart scheduling
Set business hours, timezone, and send windows so replies land when they should — not at 3am.
Works on your phone
A mobile-first interface you can install to your home screen, just like a native app.
Security & account
Hardened the way business customers expect
The boring stuff that matters when it’s your inbox on the line.
It’s your inbox on the line, so ReplyOP is hardened the way business customers expect — not as an afterthought. Credentials are encrypted at rest, every sensitive action is logged, and you can see and revoke access from anywhere.
Full breakdownEncrypted credentials at rest
Inbox tokens and passwords are encrypted at rest, so a database leak can’t expose them — and they’re never shown back to you in the UI.
Two-step verification
Authenticator-app 2FA with recovery codes, for the security-conscious.
Active devices view
See every signed-in device with city and last-seen time, and sign any of them out remotely.
A recent sign-in log
The last sign-ins with method and outcome, so nothing happens to your account unseen.
New-location alerts
A sign-in from an unrecognized place emails you within seconds.
Password reset kicks attackers
Resetting your password instantly invalidates every other active session.
That’s the list
Now put it to work.
Start the email tool free for 7 days — no card, set up in minutes. Ready for Instagram too? Talk to our team and we’ll get it running on your account.