The Instagram tool · managed
Instagram DMs, answered 24/7
A managed add-on our team sets up and tunes to your account — not part of the free trial.
Overview
Your followers don’t wait. The “how much?” DM at 9pm often books with whoever answers first, and by morning that customer may be gone. ReplyOP answers Instagram DMs in your brand voice within seconds — day or night — then qualifies the conversation, books the appointment, and can send a deposit link, all inside the chat.
It’s a managed add-on: our team connects your professional account, trains it on your offers and voice, and tunes the autopilot to your business, so the DMs sound right from day one. It runs on Instagram’s official Messaging API — the channel Meta built for business replies — not a workaround. You keep approval mode, per-conversation pause, and a full log of every message sent.
What you get
Auto-replies to every DM in seconds
In your brand voice, around the clock — weekends, 2am, mid-rush. No follower waits and no lead goes cold.
Answers questions & shares prices
Pulls from your catalog to handle “how much?”, your hours, and “do you do X?” — working from your real offers rather than guessing at a price or service.
Qualifies every conversation
Reads intent and asks the right follow-ups, so it knows who’s ready to book and who’s just browsing.
Books appointments in the chat
Offers real open times, confirms the slot, and adds it to your calendar — all inside the DM, no link ping-pong.
Takes the deposit on the spot
Drops your payment or deposit link the moment they say yes, so interest turns into money before it cools off.
Hands off when it matters
Routes a big opportunity or an upset customer straight to you, with the full thread and context.
Official Messaging API, set up for you
Built on Instagram’s professional-account channel. Our team connects, trains, and tunes it — then supports you as you grow.
How it works
Set up by our team, end to end.
- 01
We connect your account
We link your Instagram professional account through Meta’s official login — no passwords shared — using only the messaging permissions you grant.
- 02
We train it on your business
We feed it your offers, prices, hours, and a few sample messages so it answers questions and writes in your brand voice from the start.
- 03
We tune the autopilot
Together we set the rules: what it answers on its own, when it asks you first, and when it hands a conversation off. You stay in control with approval mode and per-conversation pause.
- 04
It runs — and we support you
It answers, qualifies, books, and can take deposits around the clock, while our team stays on to refine it as your offers and volume change.
Who it’s for
Built for the people who live in their inbox.
Med-spas and salons booking treatments straight from the DM
Coaches and creators qualifying and closing from their inbound
Local services fielding “do you do X, and how much?” all day
Ecommerce brands turning product questions into checkout links
FAQ
Questions, answered.
Is automating DMs against Instagram’s rules?
No. ReplyOP uses Instagram’s official Messaging API for professional accounts — the same channel built for business replies and support. You keep approval mode, per-conversation pause, and a full log of every message sent.
Is it part of the 7-day free trial?
No. The email tool is self-serve with a 7-day free trial; Instagram DM automation is a hands-on, managed service our team sets up and tunes to your account, so it’s sold through sales rather than self-serve.
How much does it cost?
It’s priced to your account and volume, since our team sets it up and manages it. Contact sales and we’ll put together a quote for your business.
Will it sound like my brand?
Yes. You give us a few sample messages and your offer details and it writes in that tone — casual or polished, emoji or none — pulling prices from your catalog rather than guessing at them.
What access do you need, and can I revoke it?
We connect through Instagram’s official login and use only the messaging permissions you grant. You can disconnect ReplyOP at any time from your Instagram or Facebook settings, which stops all future access immediately.
More of what ReplyOP does
Email AI
Replies in your exact voice, on any inbox
Booking & pay
Auto-booked meetings and payment links
CRM
Lead scoring and a pipeline that fills itself
Autopilot
Off, partial, or full — always in your control
Safety
Guardrails that keep replies on-script
Analytics
See replies, meetings, and revenue influenced
Teams & API
Multiple inboxes, teams, SSO, and an API
Security
Encryption, 2FA, device control, audit logs
Turn your DMs into booked customers
Turn your DMs into booked customers.
Instagram DM automation is set up and tuned to your account by our team. Talk to sales and we’ll get it answering, booking, and following up 24/7 in your voice.