The problem
Your busiest sales channel is sitting unanswered.
Instagram is where med spa clients discover you — and where they ask the buying questions. But you’re with a client, it’s after hours, or there are forty unread DMs. Every hour an inquiry waits, that client is booking a consult somewhere that answered.
- 21×
- more likely to convert when you reply within 5 minutes.
- 78%
- of customers go with whoever replies to them first.
- 80%
- of leads are lost to slow or missing follow-up.
What it does for med spas
Turn DM inquiries into booked consultations.
Books consultations from DMs
When someone asks about a treatment, ReplyOP answers, offers real open consult times, and books it — so the “just curious” DM becomes a confirmed appointment without you touching your phone.
Answers treatment & pricing questions 24/7
Botox units, filler pricing, downtime, “am I a candidate?” — it replies instantly in your brand voice, pulling from your real menu and prices, so no inquiry sits overnight.
Takes deposits to lock the booking
No-shows hurt. ReplyOP sends a deposit or booking link right in the chat the moment a client says yes, so consultations are paid-and-committed before they cool off.
Follows up on every warm lead
The client who asked about a package and went quiet gets a gentle nudge at the right time — in your voice — and it stops the second they reply. That’s a calendar full of consults you’d have lost.
One assistant for email and Instagram DMs.
ReplyOP handles both channels in your voice — read the deep-dives on AI email and Instagram DM automation.
ReplyOP for your industry
FAQ
Questions, answered.
How does ReplyOP book consultations from Instagram DMs?
It connects to your med spa’s Instagram professional account, reads every incoming DM, and replies in your brand voice — answering treatment and pricing questions, then offering real open consult times from your calendar and confirming the booking right in the chat.
Can it answer treatment and pricing questions accurately?
Yes. You give it your treatment menu and prices once, and it answers from that — Botox, filler, facials, packages, downtime — so it never quotes a price or a service you don’t actually offer.
Does it take deposits to reduce no-shows?
It can send a deposit or booking link inside the conversation the moment a client commits, so consultations are secured with a payment before they reschedule or ghost.
Is automating Instagram DMs allowed for my business?
ReplyOP uses Instagram’s official Messaging API for professional accounts — the channel built for business replies. You keep full control with approval mode, per-conversation pause, and a log of every message sent.
Built for med spas
Reply first. Win more med spas business.
Connect your inbox in two minutes and let ReplyOP reply, book, and follow up in your voice — free for 7 days, no card. Add managed Instagram DM automation anytime by talking to our team.